Web Site Content SurveyPlanning Web Site Survey

Thank you for visiting our Web site. Please take this brief survey to share your experience using our site and help us improve in the future.

1

Overall, how satisfied are with your experience at our newly redesigned site?

Very dissatisfied	Dissatisfied	Neither satisfied nor dissatisfied	Satisfied	Very satisfied
*Overall, how satisfied are with your experience at our newly redesigned site? Very dissatisfied	Dissatisfied	Neither satisfied nor dissatisfied	Satisfied	Very satisfied

2

Now we would like your feedback specifically about the content on our site. How satisfied are with you the content?

Very dissatisfied	Dissatisfied	Neither satisfied nor dissatisfied	Satisfied	Very satisfied
*Now we would like your feedback specifically about the content on our site. How satisfied are with you the content? Very dissatisfied	Dissatisfied	Neither satisfied nor dissatisfied	Satisfied	Very satisfied

3

How likely are you to recommend our site to a friend, family member, or colleague?

Very unlikely	Unlikely	Neither likely nor unlikely	Likely	Very likely
*How likely are you to recommend our site to a friend, family member, or colleague? Very unlikely	Unlikely	Neither likely nor unlikely	Likely	Very likely

4

How do the following itmes compare with our previous site?

	Much Worse	Worse	About the Same	Better	Much Better
Overall Look and Feel	*How do the following itmes compare with our previous site? Overall Look and Feel Much Worse	Overall Look and Feel Worse	Overall Look and Feel About the Same	Overall Look and Feel Better	Overall Look and Feel Much Better
Navigation	Navigation Much Worse	Navigation Worse	Navigation About the Same	Navigation Better	Navigation Much Better
Content	Content Much Worse	Content Worse	Content About the Same	Content Better	Content Much Better
Ease of finding information	Ease of finding information Much Worse	Ease of finding information Worse	Ease of finding information About the Same	Ease of finding information Better	Ease of finding information Much Better
Searching for content	Searching for content Much Worse	Searching for content Worse	Searching for content About the Same	Searching for content Better	Searching for content Much Better

5

Please tell us how our site compares to other sites that provide similar content for each of the items below. If you did not experience that part of our site, please select "N/A."

	Much worse	Worse	About the same	Better	Much better	N/A
Overall organization/navigation	*Please tell us how our site compares to other sites that provide similar content for each of the items below. If you did not experience that part of our site, please select "N/A." Overall organization/navigation Much worse	Overall organization/navigation Worse	Overall organization/navigation About the same	Overall organization/navigation Better	Overall organization/navigation Much better	Overall organization/navigation N/A
Home page content	Home page content Much worse	Home page content Worse	Home page content About the same	Home page content Better	Home page content Much better	Home page content N/A
Product information	Product information Much worse	Product information Worse	Product information About the same	Product information Better	Product information Much better	Product information N/A
Ease of finding how to contact us	Ease of finding how to contact us Much worse	Ease of finding how to contact us Worse	Ease of finding how to contact us About the same	Ease of finding how to contact us Better	Ease of finding how to contact us Much better	Ease of finding how to contact us N/A
Downloading information	Downloading information Much worse	Downloading information Worse	Downloading information About the same	Downloading information Better	Downloading information Much better	Downloading information N/A

6

What prompted your visit to our site today? Please select all that apply.

What prompted your visit to our site today? Please select all that apply. Doing research for work

Doing research for school

Doing personal research

Interested in planning and development services

Looking for contact information

Looking for maps or reports

Other, please specify

7

How did you find our site? Please select all that apply.

How did you find our site? Please select all that apply. Recommendation from another person

Link from another page of the City's web site

Link from an email we sent you

Link from another Web site

Link from newspaper/magazine/newsletter article

Search engine results

Other, please specify

8

How frequently do you visit our site?