1. Which of our facilities do you utilize for your fitness needs? Please mark all that apply.

2. Since becoming a member of the SOMC LIFE Center, have you used a physician at SOMC or a clinical service for the first time?

3. Are you satisfied with the friendliness of our staff?

4. The staff is knowledgeable of the facility and took time to show me equipment and explain LIFE Center services on my first visit.

5. I easily get assistance from LIFE Center members.

6. Do you participate in group fitness classes?

7. If you answered yes above, are the group fitness classes meeting your expectations?

8. Do you use the LIFE Center pool?

9. Do you feel the hours of operation are sufficient?

10. Are you satisfied with the cleanliness of the facility? (Locker rooms, exercise equipment, aquatics area, group fitness studio, gymnasium)

11. Are your questions and requests answered promptly?

12. Do you receive enough communication regarding LIFE Center services and programs?

13. How would you rate your overall LIFE Center experience?

14. Would you recommend the SOMC LIFE Center to others?

15. Please list any member of our LIFE Center team who provided you with exceptional service:

16. What programs or services would you like offered at the SOMC LIFE Center?