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How do you feel about this statement? " This site is easy to use."

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Overall appearance (layout, colors, etc.)	* In the following questions, please rate your level of satisfaction in regards to our site. Please select n/a if you have not used this feature. Overall appearance (layout, colors, etc.) Very Unsatisfied	Overall appearance (layout, colors, etc.) Unsatisfied	Overall appearance (layout, colors, etc.) Neither Unsatisfied nor Satisfied	Overall appearance (layout, colors, etc.) Satisfied	Overall appearance (layout, colors, etc.) Very Satisfied	Overall appearance (layout, colors, etc.) N/A
Agent and/or agency search	Agent and/or agency search Very Unsatisfied	Agent and/or agency search Unsatisfied	Agent and/or agency search Neither Unsatisfied nor Satisfied	Agent and/or agency search Satisfied	Agent and/or agency search Very Satisfied	Agent and/or agency search N/A
Company search	Company search Very Unsatisfied	Company search Unsatisfied	Company search Neither Unsatisfied nor Satisfied	Company search Satisfied	Company search Very Satisfied	Company search N/A
Company complaint information search	Company complaint information search Very Unsatisfied	Company complaint information search Unsatisfied	Company complaint information search Neither Unsatisfied nor Satisfied	Company complaint information search Satisfied	Company complaint information search Very Satisfied	Company complaint information search N/A
Tips and help resources	Tips and help resources Very Unsatisfied	Tips and help resources Unsatisfied	Tips and help resources Neither Unsatisfied nor Satisfied	Tips and help resources Satisfied	Tips and help resources Very Satisfied	Tips and help resources N/A

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