Member Exit Survey v1.5
At the YMCA, we believe in providing our members with a positive experience. We're sorry to hear you have cancelled your membership with our YMCA and hope that you will consider rejoining in the future. To help us understand your reasons for leaving, we would like to get your opinion on the following statements.
Originally, I joined the YMCA...
I choose to cancel my membership because...
I have been a member of the YMCA:
Overall, I was satisfied with my YMCA experience.
I would consider joining the YMCA again in the future.
I would consider re-joining the YMCA if...
Is there anything you would like us to know about your YMCA experience that was not already asked in the survey?
Thank you for your time and comments. We care about your experience at the YMCA and will use your feedback to improve our programs and services.