Davis.com Website Survey

1

Is this your first visit to Davis.com?

Yes

No

2

How did you find our website today?

Bookmark/Favorites

Search Engine (Google, Yahoo, Bing, etc.)

Recommendation from another person

I have used Davis Instruments before so I am familiar with their website

Online Advertisement

I typed in www.davis.com

I clicked on a link from a Davis Instruments e-mail

Other, please specify

3

What are your objectives for visiting Davis.com today? Please select all that apply.

Gather product information

Research technical information for a particular product

Place an order/purchase

Check order status

Request a price quote

Request a catalog/literature

Update account preferences

Find my sales representative

Search company information

Other, please specify

4

Based on your experience today, how likely is it that you would recommend Davis.com to a friend or colleague?

Not At All Likely	2	3	4	5	6	7	8	9	10	Extremely Likely
* Based on your experience today, how likely is it that you would recommend Davis.com to a friend or colleague? Not At All Likely	2	3	4	5	6	7	8	9	10	Extremely Likely

5

What did you like about Daivs.com?

6

What would you change about Davis.com?

7

Please rate the following attributes of Davis.com using the scale provided below (1=Very Poor, 7=Excellent)

	Very Poor	2	3	4	5	6	Excellent
Site Navigation - Could you find what you were looking for?	* Please rate the following attributes of Davis.com using the scale provided below (1=Very Poor, 7=Excellent) Site Navigation - Could you find what you were looking for? Very Poor	Site Navigation - Could you find what you were looking for? 2	Site Navigation - Could you find what you were looking for? 3	Site Navigation - Could you find what you were looking for? 4	Site Navigation - Could you find what you were looking for? 5	Site Navigation - Could you find what you were looking for? 6	Site Navigation - Could you find what you were looking for? Excellent
Product Availability and Choice - Were there enough products available for you to evaluate and/or purchase?	Product Availability and Choice - Were there enough products available for you to evaluate and/or purchase? Very Poor	Product Availability and Choice - Were there enough products available for you to evaluate and/or purchase? 2	Product Availability and Choice - Were there enough products available for you to evaluate and/or purchase? 3	Product Availability and Choice - Were there enough products available for you to evaluate and/or purchase? 4	Product Availability and Choice - Were there enough products available for you to evaluate and/or purchase? 5	Product Availability and Choice - Were there enough products available for you to evaluate and/or purchase? 6	Product Availability and Choice - Were there enough products available for you to evaluate and/or purchase? Excellent
Product Information - Was there adequate product information online?	Product Information - Was there adequate product information online? Very Poor	Product Information - Was there adequate product information online? 2	Product Information - Was there adequate product information online? 3	Product Information - Was there adequate product information online? 4	Product Information - Was there adequate product information online? 5	Product Information - Was there adequate product information online? 6	Product Information - Was there adequate product information online? Excellent
Usefulness of Content - Did you find the information on the website helpful?	Usefulness of Content - Did you find the information on the website helpful? Very Poor	Usefulness of Content - Did you find the information on the website helpful? 2	Usefulness of Content - Did you find the information on the website helpful? 3	Usefulness of Content - Did you find the information on the website helpful? 4	Usefulness of Content - Did you find the information on the website helpful? 5	Usefulness of Content - Did you find the information on the website helpful? 6	Usefulness of Content - Did you find the information on the website helpful? Excellent
Site Appearance and Design - How did the website look to you in regards to appearance and design?	Site Appearance and Design - How did the website look to you in regards to appearance and design? Very Poor	Site Appearance and Design - How did the website look to you in regards to appearance and design? 2	Site Appearance and Design - How did the website look to you in regards to appearance and design? 3	Site Appearance and Design - How did the website look to you in regards to appearance and design? 4	Site Appearance and Design - How did the website look to you in regards to appearance and design? 5	Site Appearance and Design - How did the website look to you in regards to appearance and design? 6	Site Appearance and Design - How did the website look to you in regards to appearance and design? Excellent

8

Within a 12 month period, how frequently do you visit Davis.com?

This is my first visit

Less than 1 time per year

1 - 2 times per year

3 - 4 times per year

5 - 6 times per year

7 - 8 times per year

9 - 10 times per year

11 - 12 times per year

Greater than 12 times per year

Don't Know/Does Not Apply

9

When purchasing Test, Measurement, and Control Instrumentation and/or Equipment, which of the product categories listed below do you purchase online? Please select all that apply.

Chemicals

Consumables (non-chemical)

Electrochemistry

Environmental

Pumps, Tubing, and Accessories

Lab Equipment/Instrumentation

Life Science Equipment

Process Equipment/Instrumentation

Safety

Temperature

Other, please specify

10

Are there any products or product categories that you feel Davis Instruments should carry?

11

What is the first company that comes to mind when you think about Test, Measurement, and Control Instrumentation and/or Equipment?

12

Who is your preferred supplier for Test, Measurement, and Control Instrumentation and/or Equipment?

Allied Electronics

Cole-Parmer

Davis Instruments

Grainger

McMaster Carr

Newark

Omega Engineering

Transcat

Other, please specify

13

What is your gender?

Male

Female

14

What is your age?

Younger than 25

25 - 30

31 - 35

36 - 40

41 - 45

46 - 50

51 - 55

56 - 60

61 - 65

Older than 65

15

What is the highest level of education that you have obtained?

Some High School

High School Diploma or Equivalent

High School Diploma and some college

Associates Degree

Bachelors Degree

Bachelors Degree and some graduate school

Masters Degree

Masters Degree and some doctoral work

Doctorate

16

What is your primary job function.

17

What is your role in the purchasing/decision making process for Test, Measurement, and Control Instrumentation and/or Equipment? Please select all that apply.

Identify product needs

Gather information on products

Decide which products to purchase from which suppliers

Approve or authorize product purchases

Purchase products

Use the products that are purchased

I do not participate in the purchasing/decision making process.