Thank you in advance for your valuable time and feedback in completing this survey! We appreciate our stakeholders' feedback. It will be kept anonymous and used for continuous improvement processes.
Please tell us which department assisted you, or the type of support that we provided.
Did we respond to your issue in a timely manner?
Did the technician communicate with you appropriately (i.e. setting up appointments, explaining the solution, courteous, helpful)?
Are you satisfied with the quality of service that was provided?
Please rate your overall experience with the quality of service we provided.
Which choice below best describes you?
Is there anything additional you would like to share with us that this survey did not cover that would help us better provide support?
We would be happy to follow up with any of our stakeholders, if you would like us to follow up with you on an issue, please provide a brief description of what we can do, your contact information, and a member of our team will get in touch with you.