| The Purchasing Department staff interacts with suppliers in a professional manner. | | | | | |
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| The Purchasing Department staff demonstrates the expertise required to address my needs. | | | | | |
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| The Purchasing Department provides reliable and responsive service to suppliers. | | | | | |
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| I feel that my contacts/inquiries are important to the Purchasing Staff. | | | | | |
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| The Purchasing Department webpage (www.grcc.edu/purchasing) is a excellent resource for Purchasing information. | | | | | |
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| Requested information from the Purchasing Department is accurate. (Bid Tabs, FOIAs, RFP/Q Addendums, etc.) | | | | | |
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| Requested information from the Purchasing Department is provided promptly.(Bid Tabs, FOIAs, RFP/Q Addendums, etc). | | | | | |
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| The Shipping and Receiving Department reacts with supplier delivery staff in a professional manner. | | | | | |
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| I understand the way in which Grand Rapids Community College procures goods and services (POs, Procards, Verbal Orders, etc) | | | | | |
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| Grand Rapids Community College is ethical with regard to inclusiveness of all supplier categories and awards business fairly. | | | | | |
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| The bid (RFP/Q) process at Grand Rapids Community College is fair and consistent with other public higher education institutions. | | | | | |
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| RFP/Q opportunities at Grand Rapids Community College are advertised openly and readily accessible. | | | | | |
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| The requirements stated in the RFP/Qs, including the submittal instructions are easy to understand and follow. | | | | | |
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| The sealed bid opening process is conducted in an open (transparent), fair and professional manner. | | | | | |
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| Our company is aware of GrandRapids Community College's implementation Bid4Michigan.com - www.Bid4Michigan.com. | | | | | |
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| Our company is supportive of Grand Rapids Community College's implementation Bid4Michigan.com - www.Bid4Michigan.com. | | | | | |
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| Purchasing staff arrives fully prepared for pre-bid meetings. | | | | | |
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| Grand Rapids Community College honors payment terms, paying invoices in a timely manner. | | | | | |
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| Our company is aware of Grand Rapids Community College’s implementation of the Micro Local Business Enterprise Policy. | | | | | |
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| Our company is supportive of Grand Rapids Community College’s implementation of the Micro Local Business Enterprise Policy. | | | | | |
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| Grand Rapids Community College Purchasing Policy is concise, fair, and easy to understand, | | | | | |
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| Grand Rapids Community College Purchasing Policy is readily available. | | | | | |
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| I have the opportunity to make suggestions that are considered in GRCC's planning processes. | | | | | |
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| Overall, GRCC is a fair institution to the supplier community. | | | | | |
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