In a conversation, each of the participants plays a role in directing it to a positive or negative outcome. This seminar helps participants appreciate the importance of taking personal responsibility for communicating issues. The presenter will discuss personal boundary issues and the impact on communication. The group will explore and compare the different styles of communication, the goals and consequences of adopting a particular style and identify communication roadblocks. Participants will gain a better understanding of the value of using assertive communication techniques and begin to discuss ways to change old ineffective communication styles.