Understanding Emotional Intelligence
Many experts believe that emotional intelligence is much more powerful than IQ in determining who emerges as a leader. IQ is important but emotional intelligence can make you a star. It is taken for granted that employees have enough intellectual ability and technical know-how to do their jobs, now, the focus may be on personal qualities. Participants will learn about the five elements of Emotional Intelligence and their competencies. Participants will have the opportunity to discuss the topic with other members of the audience and to evaluate their own competencies.