Batteries Plus/Batteries Plus Bulbs Customer Satisfaction Survey
1. Please provide name, email address, and home address (This information will not be released to any other businesses or used for any external solicitation purposes other than Batteries Plus / Batteries Plus Bulbs promotions, offers, services and events.)
2. Please indicate your gender.
3. Please indicate your age range.
4. Do you have children living in your household?
5. How did you hear about Batteries Plus / Batteries Plus Bulbs?
6. How many times have you visited a Batteries Plus / Batteries Plus Bulbs store in the last year?
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7. Where is the location of the Batteries Plus / Batteries Plus Bulbs store you most recently visited?
8. When did you visit the store?
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9. Please indicate which statement most accurately describes your experience with the Batteries Plus / Batteries Plus Bulbs website:
10. Please rate your level of satisfaction with your experience in our stores.
Extremely DissatisfiedDissatisfiedSomewhat DissatisfiedNeutralSomewhat SatisfiedSatisfiedExtremely Satisfied
How satisfied are you with the selection of batteries at the store?
How satisfied were you with the visual appeal of our store?
How satisfied were you with the price of the batteries at the store?
How satisfied were you with the service you received at the store?
How satisfied were you with the product knowledge our employees displayed?
Overall, how satisfied were you with your experience at the store?
11. Please choose the factor most important to you when shopping for a battery and/or light bulb.
12. Please rate your willingness to visit Batteries Plus / Batteries Plus Bulbs and/or recommend it to someone else.
Extremely UnlikelyUnlikelySomewhat UnlikelyNeither likely nor unlikelySomewhat LikelyLikelyExtremely Likely
How likely are you to visit Batteries Plus again?
How likely are you to tell friends, colleagues, or family about Batteries Plus?
13. Please write additional comments here:
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