How are we doing at Celebrity Laser Spa?Celebrity Laser Spa "How are We Doing" Survey 1-21-12

How are we doing
at Celebrity Laser Spa?

Good? Bad? Tell us what you think!

At Celebrity Laser Spa, our mission is to provide high quality care and unrivaled customer service. We also value our patients' feedback.

Please take a moment to complete the confidential survey below and let us know how we are doing. Thank you!

1. How many times have you been to Celebrity Laser Spa?

How many times have you been to Celebrity Laser Spa? This was my first visit.

I have been there more than one time.

I am a regular!

2. When you called to schedule your most recent appointment, was the person on the phone friendly and helpful?

When you called to schedule your most recent appointment, was the person on the phone friendly and helpful? Yes

Unsure

Comments

3. When you arrived for your most recent appointment, was the receptionist courteous and welcoming?

When you arrived for your most recent appointment, was the receptionist courteous and welcoming?
Yes

Unsure

Comments

4. Which Celebrity Laser Spa clinician did you have your most recent appointment with?

Which Celebrity Laser Spa clinician did you have your most recent appointment with?
Jeannine - PA

Heather - PA

Dr. Kaplan - Cosmetic Surgeon

Tiffany - Esthetician

Candin - Massage Therapist

I can't remember the clinician's name.

5. Was this clinician friendly and caring?

Was this clinician friendly and caring?
Yes

Unsure

Comments

6. Was this clinician competent and professional?

Was this clinician competent and professional? Yes

Unsure

Comments

7. Did this clinician answer all of your questions to your satisfaction?

Did this clinician answer all of your questions to your satisfaction? Yes

Unsure

Comments

8. How happy are you with the results of the treatment(s) you received during this visit?

How happy are you with the results of the treatment(s) you received during this visit? Very happy

Somewhat happy

Neutral

Somewhat unhappy

Very unhappy

N/A I didn't get a treatment at this visit.

Comments

9. Please rate the cleanliness and overall appearance of Celebrity Laser Spa.

Please rate the cleanliness and overall appearance of Celebrity Laser Spa. Excellent

Good

Fair

Poor

Comments

10. How likely are you to recommend Celebrity Laser Spa to others?

How likely are you to recommend Celebrity Laser Spa to others? Very Likely

Not Likely

Maybe

Comments

11. Any other comments, concerns, or suggestions? Let us know:

Any other comments, concerns, or suggestions? Let us know:

12. That's it! Thanks so much, you're awesome. If you would like a representative from Celebrity Laser Spa to contact you, please provide your contact information here:

That's it! Thanks so much, you're awesome. If you would like a representative from Celebrity Laser Spa to contact you, please provide your contact information here: Name
Phone number
Email address

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