Concord Hospital Trust 2012 Donor SurveyConcord Hospital Trust 2012 Donor Survey

1

What reason best captures why you contribute to Concord Hospital? (Select all that apply.)

What reason best captures why you contribute to Concord Hospital? (Select all that apply.) Appreciate the Hospital as an important community resource

Care received as patient

Care a family member received

Connected to Hospital professionally or as a volunteer

Support for a specific program/service that has personal meaning

2

What is the one thing that matters most to you as a donor?

3

When you make a gift, how important are the following to you?

	Most important	2	3	4	Least important
Knowing my gift will be used for its intended purpose	*When you make a gift, how important are the following to you? Knowing my gift will be used for its intended purpose Most important	Knowing my gift will be used for its intended purpose 2	Knowing my gift will be used for its intended purpose 3	Knowing my gift will be used for its intended purpose 4	Knowing my gift will be used for its intended purpose Least important
Other/Comments:
Understanding how my gift is making a difference	Understanding how my gift is making a difference Most important	Understanding how my gift is making a difference 2	Understanding how my gift is making a difference 3	Understanding how my gift is making a difference 4	Understanding how my gift is making a difference Least important
Other/Comments:
Receiving information about the measurable outcomes achieved through philanthropic support	Receiving information about the measurable outcomes achieved through philanthropic support Most important	Receiving information about the measurable outcomes achieved through philanthropic support 2	Receiving information about the measurable outcomes achieved through philanthropic support 3	Receiving information about the measurable outcomes achieved through philanthropic support 4	Receiving information about the measurable outcomes achieved through philanthropic support Least important
Other/Comments:
Stories about real people impacted by programs supported through philanthropy	Stories about real people impacted by programs supported through philanthropy Most important	Stories about real people impacted by programs supported through philanthropy 2	Stories about real people impacted by programs supported through philanthropy 3	Stories about real people impacted by programs supported through philanthropy 4	Stories about real people impacted by programs supported through philanthropy Least important
Other/Comments:

4

What expression of gratitude is the most meaningful to you?

What expression of gratitude is the most meaningful to you? A prompt acknowledgement (within two days)

A personal telephone call or note of thanks

Special donors functions/dinners

Public recognition of my gift (i.e., listing in a Hospital publication)

Other/Comments:

5

When you make a gift to Concord Hospital, how important are the following areas of support to you?

	Most important	2	3	4	Least important
General support for my community hospital	*When you make a gift to Concord Hospital, how important are the following areas of support to you? General support for my community hospital Most important	General support for my community hospital 2	General support for my community hospital 3	General support for my community hospital 4	General support for my community hospital Least important
Other/Comments:
New equipment and technology	New equipment and technology Most important	New equipment and technology 2	New equipment and technology 3	New equipment and technology 4	New equipment and technology Least important
Other/Comments:
Clinical staff education and training	Clinical staff education and training Most important	Clinical staff education and training 2	Clinical staff education and training 3	Clinical staff education and training 4	Clinical staff education and training Least important
Other/Comments:
Patient care and safety	Patient care and safety Most important	Patient care and safety 2	Patient care and safety 3	Patient care and safety 4	Patient care and safety Least important
Other/Comments:
Charitable Care	Charitable Care Most important	Charitable Care 2	Charitable Care 3	Charitable Care 4	Charitable Care Least important
Other/Comments:
Needed new and updated facilities	Needed new and updated facilities Most important	Needed new and updated facilities 2	Needed new and updated facilities 3	Needed new and updated facilities 4	Needed new and updated facilities Least important
Other/Comments:
Needed community-based programs and services	Needed community-based programs and services Most important	Needed community-based programs and services 2	Needed community-based programs and services 3	Needed community-based programs and services 4	Needed community-based programs and services Least important
Other/Comments:

6

Is there a specific clinical program or service that interests or has special meaning for you? Is, so what area(s):

7

How do you prefer to stay informed about the work of Concord Hospital and the Hospital Trust?

	Most preferable	2	3	4	Least preferable
Information posted on Concord Hospital and Trust Web Sites	*How do you prefer to stay informed about the work of Concord Hospital and the Hospital Trust? Information posted on Concord Hospital and Trust Web Sites Most preferable	Information posted on Concord Hospital and Trust Web Sites 2	Information posted on Concord Hospital and Trust Web Sites 3	Information posted on Concord Hospital and Trust Web Sites 4	Information posted on Concord Hospital and Trust Web Sites Least preferable
Other/Comments:
Regular updates on use of philanthropic funds	Regular updates on use of philanthropic funds Most preferable	Regular updates on use of philanthropic funds 2	Regular updates on use of philanthropic funds 3	Regular updates on use of philanthropic funds 4	Regular updates on use of philanthropic funds Least preferable
Other/Comments:
Hospital tour	Hospital tour Most preferable	Hospital tour 2	Hospital tour 3	Hospital tour 4	Hospital tour Least preferable
Other/Comments:
E-mail updates	E-mail updates Most preferable	E-mail updates 2	E-mail updates 3	E-mail updates 4	E-mail updates Least preferable
Other/Comments:
Written brief from the CEO	Written brief from the CEO Most preferable	Written brief from the CEO 2	Written brief from the CEO 3	Written brief from the CEO 4	Written brief from the CEO Least preferable
Other/Comments:
Written brief from a physician or department head	Written brief from a physician or department head Most preferable	Written brief from a physician or department head 2	Written brief from a physician or department head 3	Written brief from a physician or department head 4	Written brief from a physician or department head Least preferable
Other/Comments:
Small group event held at the Hospital with CEO, MD or clinician	Small group event held at the Hospital with CEO, MD or clinician Most preferable	Small group event held at the Hospital with CEO, MD or clinician 2	Small group event held at the Hospital with CEO, MD or clinician 3	Small group event held at the Hospital with CEO, MD or clinician 4	Small group event held at the Hospital with CEO, MD or clinician Least preferable
Other/Comments:
Small group event off-site	Small group event off-site Most preferable	Small group event off-site 2	Small group event off-site 3	Small group event off-site 4	Small group event off-site Least preferable
Other/Comments:
Community Benefits Report	Community Benefits Report Most preferable	Community Benefits Report 2	Community Benefits Report 3	Community Benefits Report 4	Community Benefits Report Least preferable
Other/Comments:

8

Do you recall receiving the "Your Trust" Newsletter?

Yes

No

If yes, how valuable is it to you?