We Take Care of You Door to Door. 

We hope you had an excellent storage or moving experience with Door to Door. We're committed to making next time even better, but we need your help. Please complete this brief survey and let us know what you think. Thank you!

1. What Door to Door service did you use?
2.

Did the driver arrive within the delivery window?

3.

Was the driver professional and courteous? 

4.

Did the driver review the use of the container and cover with you?

5.

How satisfied were you with your delivery experience?

Poor234Excellent
6. Did our online quote help you in your decision to use Door to Door?
7. What life event created your need for moving and/or storage? (check all that apply)
8. Who else did you consider using for your moving & storage? (check all that apply)
9. How much did Door to Door help relieve some of the stress associated with this life event?
Not at allNot very muchNeutralA littleVery much
10. Please rate these factors in terms of IMPORTANCE to your moving & storage decision:
Not Important2Neutral4Very Important
Price
Security
Location of storage center
Access to your belongings
Reputation of the company
Overall value
Flexibility of pick up and delivery on your schedule
Exceptional customer service
Knowledge of sales staff
Friendliness of sales staff
11. Overall, how satisfied were you with your experience with Door to Door?
Not Satisfied at allNot SatisfiedNeutralSatisfiedExtremely Satisfied
12. Please rate YOUR SATISFACTION with Door to Door on these factors:
Not satisfied at all2Neutral4Very Satisfied
Price
Security
Location of storage center
Access to your belongings
Reputation of the company
Overall value
Flexibility of pick up and delivery on your schedule
Exceptional customer service
Knowledge of sales staff
Friendliness of sales staff
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