Library User Survey 2012 Please help us improve your SPC Libraries by taking this survey! If you have any questions or problems with the survey contact Pat Barbier (727-791-2603) barbier.pat@spcollege.eduLibrary User Survey 2012 Please help us improve your SPC Libraries by taking this survey! If you have any questions or problems with the survey contact Pat Barbier (727-791-2603) barbier.pat@spcollege.edu

Questions 1-2 User category at college

1. Please select your user category [please select only one].

Please select your user category [please select only one]. Student

Faculty/Staff/Administrator

Public Library User

2. Please check all that apply to you:

Please check all that apply to you: Baccalaureate

Collegiate High School

Disability Resources

Dual Enrollment/Early College

Honors College

University Partnership Center (UPC)

Please list your degree/certificate program (if decided)

Questions 3-6 : Uses of Campus Library or Facility

3. [Question Title]How often do you visit the library in person during a session?

[Question Title]How often do you visit the library in person during a session? 0

1-2 times

5-10 times

I am a power user - almost everday

Other, please specify

4.

How often do you use the library website during a session when not on campus?

0

1-2 times

3-4 times

5-10 times

I am a power user -- almost everyday

5. Which campus library or facility do you use the most often? [Please select only one].

Which campus library or facility do you use the most often? [Please select only one]. Allstate

Clearwater

Downtown Center

Epicenter

Heath Education Campus

Midtown

Seminole

St. Petersburg/Gibbs

Tarpon Springs

If no campus, please explain:

6.

If you utilize a campus library, for what purpose do you use the library. Please check all that apply.

Quiet study

Group study

Use of the computers

Use of printers/copiers

Wireless Access

Get help with research

Get help with citations

Get help with writing

Find sources like books or dvds

Access library provided databases (such as Opposing Viewpoints, JSTOR, Academic Search Complete, etc.)

Attend program/meeting

Social/recreational

Other, please specify

Questions 7-10 Online Library Use

7.

Which types of books do you utilize

8.

Do you use the library's online resources?

Yes

No

9.

If you use the library's online resources, how did you learn about them?

10.

If you do not use the library's online resources, please explain why not.

Questions 11-18: Service Ratings

11.

If you received assistance at a library service desk, please rate the assistance that you received.

Poor	Fair	Good	Excellent
* If you received assistance at a library service desk, please rate the assistance that you received. Poor	Fair	Good	Excellent

12.

Please comment on your reference assistance.

13.

If you attended a library class, please rate your library class on a scale of 1-4.

Poor	Fair	Good	Excellent
* If you attended a library class, please rate your library class on a scale of 1-4. Poor	Fair	Good	Excellent

14.

Please comment on your library class.

15.

Please rate your AskaLibrarian experience.

	Poor	Fair	Good	Excellent
Chat	* Please rate your AskaLibrarian experience. Chat Poor	Chat Fair	Chat Good	Chat Excellent
email Reference	email Reference Poor	email Reference Fair	email Reference Good	email Reference Excellent
Texting	Texting Poor	Texting Fair	Texting Good	Texting Excellent

16.

Please comment on your AskaLibrarian assistance.

17.

Has your use of the library in terms of its services, staff, and collections, contributed to your overall academic success?

Yes

No

18. If yes, please check all that apply and give Comments below.

If yes, please check all that apply and give Comments below. Helped me understand the difference between scholarly/authoritative and popular resources (good and bad).

Provided technology/computers needed to complete assignments

Provided technology/computer help needed to complete assignments

Provided the type of study space needed to get my work done.

Improved my research skills.

Helped me build confidence in my ability to succeed in college.

Helped me understand why and how to cite resources/information

Comments:

19.

If no, how can we better support your learning and academic success?

20. Is the library or learning support commons (tutoring) mentioned in your syllabus?

Is the library or learning support commons (tutoring) mentioned in your syllabus?

21.

How did you learn about library and learning support services? Check all that apply:

Website

Flyer

Instructor/staff

Syllabus

Orientation

Walk-in

n/a

Suggestions

22. Are there any improvements, new services, or additional items that you would like to see that are not currently provided by the library?

Are there any improvements, new services, or additional items that you would like to see that are not currently provided by the library?