CRT Web SurveyCRT Website Survey

1. What type of internet connection do you use?

What type of internet connection do you use? Broadband

Dialup

Workplace internet

Satellite

Other, please specify

2. What age are you?

What age are you? Under 18

18-34

35-49

50-64

Over 64

3. What type of business do you own/manage?

What type of business do you own/manage? Dairy farming

Sheep farming

Sheep and Beef farming

Beef farming

Horticulture farming

Arable farming

Lifestyle farming

Mixed farming

Other, please specify

4. How frequently do you visit www.crt.co.nz?

How frequently do you visit www.crt.co.nz? More than once a day

Daily

A few times a week

Weekly

Monthly

5. What type of web capable mobile device do you use?

What type of web capable mobile device do you use? Android Phone

iPhone

Windows or other web capable mobile phone

Android tablet

iPad

Other tablet device

I don't use a web capable mobile device

6. How often do you use a mobile device for online?

How often do you use a mobile device for online? Many times a day

Daily

Several times a week

Every Week

Every few weeks

Rarely

Never

I don't use a web capable mobile device

7. What was the purpose of your visit to our website?

What was the purpose of your visit to our website?

8. What are you most interested in doing/achieving on our website?

What are you most interested in doing/achieving on our website?

9. Were you able to complete your task(s) today? If not, why?

Were you able to complete your task(s) today? If not, why?

10. Do you find anything frustrating about our website?

Do you find anything frustrating about our website?

11. Is there any CRT website functionality could you not live without?

Is there any CRT website functionality could you not live without?

12. Which website content is most useful to you?

	Extreamely useful	Very useful	Useful	Not very useful	No Use
Weather	*Which website content is most useful to you? Weather Extreamely useful	Weather Very useful	Weather Useful	Weather Not very useful	Weather No Use
Offers and Promotions	Offers and Promotions Extreamely useful	Offers and Promotions Very useful	Offers and Promotions Useful	Offers and Promotions Not very useful	Offers and Promotions No Use
My CRT / Statements	My CRT / Statements Extreamely useful	My CRT / Statements Very useful	My CRT / Statements Useful	My CRT / Statements Not very useful	My CRT / Statements No Use
Online shop products and info	Online shop products and info Extreamely useful	Online shop products and info Very useful	Online shop products and info Useful	Online shop products and info Not very useful	Online shop products and info No Use
Choices rewards shopping	Choices rewards shopping Extreamely useful	Choices rewards shopping Very useful	Choices rewards shopping Useful	Choices rewards shopping Not very useful	Choices rewards shopping No Use
Real Estate	Real Estate Extreamely useful	Real Estate Very useful	Real Estate Useful	Real Estate Not very useful	Real Estate No Use
CRT Fuel	CRT Fuel Extreamely useful	CRT Fuel Very useful	CRT Fuel Useful	CRT Fuel Not very useful	CRT Fuel No Use
Store locations	Store locations Extreamely useful	Store locations Very useful	Store locations Useful	Store locations Not very useful	Store locations No Use
News	News Extreamely useful	News Very useful	News Useful	News Not very useful	News No Use
Events	Events Extreamely useful	Events Very useful	Events Useful	Events Not very useful	Events No Use
Agline Magazine	Agline Magazine Extreamely useful	Agline Magazine Very useful	Agline Magazine Useful	Agline Magazine Not very useful	Agline Magazine No Use
Contact information	Contact information Extreamely useful	Contact information Very useful	Contact information Useful	Contact information Not very useful	Contact information No Use
Supplier info and rebates	Supplier info and rebates Extreamely useful	Supplier info and rebates Very useful	Supplier info and rebates Useful	Supplier info and rebates Not very useful	Supplier info and rebates No Use

13. What type of general information can we most assist you with for your business?

What type of general information can we most assist you with for your business? Farming Best Practice

Farming Industry News

Market Reports and Analysis

Accurate and Detailed Weather Forecasting

Pasture trials

Advice forums from TFO's on specific farming topics

Other, please specify

14. How do you decide what to buy for your business?

How do you decide what to buy for your business? Advice from peers

Advice from professional experts

Other reading, news, magazines etc

Online research and pricing

Other, please specify

15. What is most important to you when deciding to purchase products and services from CRT?

What is most important to you when deciding to purchase products and services from CRT?

16. Is comparing prices of similar farming inputs online something you find useful, if so how?

Is comparing prices of similar farming inputs online something you find useful, if so how?

17. Do you use online information for price comparison shopping?

Do you use online information for price comparison shopping? Yes, often

Sometimes

No

18. Did you buy anything online in the last year?

Did you buy anything online in the last year? Yes

No

19. If you check prices online do you visit a CRT shop or buy online when purchasing products?

If you check prices online do you visit a CRT shop or buy online when purchasing products? I buy at a CRT store

I buy at your CRT Online Store

Sometimes I buy at your CRT Store

Sometimes I buy at your CRT Online Store

No just looking for reference, will buy anywhere

20. When you buy online, generally what is most important?

	Very important	Important	Relevant	Somewhat relevant	Irrelevant
Cheapest price	*When you buy online, generally what is most important? Cheapest price Very important	Cheapest price Important	Cheapest price Relevant	Cheapest price Somewhat relevant	Cheapest price Irrelevant
Most discount	Most discount Very important	Most discount Important	Most discount Relevant	Most discount Somewhat relevant	Most discount Irrelevant
Best product for job	Best product for job Very important	Best product for job Important	Best product for job Relevant	Best product for job Somewhat relevant	Best product for job Irrelevant
Quality at cheap price	Quality at cheap price Very important	Quality at cheap price Important	Quality at cheap price Relevant	Quality at cheap price Somewhat relevant	Quality at cheap price Irrelevant
Best quality available	Best quality available Very important	Best quality available Important	Best quality available Relevant	Best quality available Somewhat relevant	Best quality available Irrelevant
Quick delivery	Quick delivery Very important	Quick delivery Important	Quick delivery Relevant	Quick delivery Somewhat relevant	Quick delivery Irrelevant

21. What can we do to improve our website... What is missing, what should be easier, are there services that you would like?... you tell us.

What can we do to improve our website... What is missing, what should be easier, are there services that you would like?... you tell us.

22. In general how can CRT most help you (and your business) online?

In general how can CRT most help you (and your business) online?

23. Anything else you care to share or get off your chest?

Anything else you care to share or get off your chest?

Win Five Thousand CRT Choices Points

24. Please enter your email address for a chance to win one of three prizes of Five Thousand CRT Choices Points.

Please enter your email address for a chance to win one of three prizes of Five Thousand CRT Choices Points.

(Note: To win Choices Points you must be a CRT Shareholder, non CRT Shareholders are not eligible for entry. Only one entry per Shareholder is allowed) Winners will be notified by email and announced on www.crt.co.nz

THANK YOU FOR COMPLETING OUR SURVEY

25. We value your feedback and comments on our online services. If you would consider being part of our CRT customer focus group and occasionally be asked to comment on our services please select "Yes". Your email address contact information will only be used in relation to website feedback and for no other commercial purpose.

We value your feedback and comments on our online services. If you would consider being part of our CRT customer focus group and occasionally be asked to comment on our services please select "Yes". Your email address contact information will only be used in relation to website feedback and for no other commercial purpose. Yes