Business Needs Assessment Survey

Pikes Peak Library District Business Needs Survey

Libraries are increasingly becoming resources for small business users and entrepreneurs. If you could respond to the following survey questions, we can gauge how to serve this population better. Thank you for your help!

Please, Tell us About Your Business

1. What types of goods or services do you/will you offer?

What types of goods or services do you/will you offer?

2. How many employees do you have?

0	1-2	3-5	6-10	Haven't Opened Yet
*How many employees do you have? 0	1-2	3-5	6-10	Haven't Opened Yet

3. Is/will your business home based?

Is/will your business home based? Yes

No

Your Current Library Business Use

4. How often do you use the library per month for business purposes (doing business in the library, using our business resources)?

0	1-2	3-5	6-10	11+
*How often do you use the library per month for business purposes (doing business in the library, using our business resources)? 0	1-2	3-5	6-10	11+

5. How often do you use library resources for business at home?

0	1-2	3-5	6-10	11+
*How often do you use library resources for business at home? 0	1-2	3-5	6-10	11+

6. When you are physically at the library, do you use your own laptop, tablet or other device?

When you are physically at the library, do you use your own laptop, tablet or other device? Yes

No

7. Which libraries do you currently frequent for business use?

Which libraries do you currently frequent for business use? Briargate

Cheyenne Mountain

East

Fountain

High Prairie

Library Express

Mobile Library Services

Monument

Old Colorado City

Palmer Lake

Penrose

Rockrimmon

Ruth Holley

Sand Creek

Ute Pass

8. Which library business services do you use currently?

Which library business services do you use currently? Reference Print Materials

Business Classes

Mailing Lists

Business Databases

One-on-one Research Help

Demographics

Business Webpicks

Email or Voice Mail Research Help

Corporate Research

Speaker for Your Group/Business

Your Future Library Business Use

We want to help you succeed! Which of the following services would you like to see available to you?

9. Business Reference Services (librarians specially trained in business reference to help you find the information you need)

Business Reference Services (librarians specially trained in business reference to help you find the information you need) Yes

No

10. Virtual Conference Facilities (Ability to broadcast webinars, online training, teleconferencing, etc.)

Virtual Conference Facilities (Ability to broadcast webinars, online training, teleconferencing, etc.) Yes

No

11. Private Workspace in the Library for Business Use

Private Workspace in the Library for Business Use Yes

No

12. WiFi access

WiFi access Yes

No

13. Library-provided laptop or desktop computer access

Library-provided laptop or desktop computer access Yes

No

14. Fax access

Fax access Yes

No

15. Full-Service Copy Center (Ability to pay for copy, printing, binding, etc. rather than self-serve)

Full-Service Copy Center (Ability to pay for copy, printing, binding, etc. rather than self-serve) Yes

No

16. Meeting Rooms

Meeting Rooms Yes

No

If yes, how many people would they need to accommodate?

17. Interactive whiteboard (SMART Board) technology in meeting rooms

Interactive whiteboard (SMART Board) technology in meeting rooms Yes

No

18. Teleconferencing solutions in meeting rooms

Teleconferencing solutions in meeting rooms Yes

No

19. Fedex/UPS/Postal Service Drop-off

Fedex/UPS/Postal Service Drop-off Yes

No

20. Public Notary Service

Public Notary Service Yes

No

Your Ideas

21. Is there specific software that you would like access to? Please specify.

Is there specific software that you would like access to? Please specify.

22. Any other services not listed that you feel would be useful for business?

Any other services not listed that you feel would be useful for business?

23. If you are interested in participating in a community focus group on business services in the library, can you provide us with an email or phone number to reach you?

If you are interested in participating in a community focus group on business services in the library, can you provide us with an email or phone number to reach you?

Thank you for taking the time to complete this survey. Your input will help us provide a better library!