. In terms of how you receive your information on the banking industry, including news, legislative updates, information on programs and activities, how do you prefer to get your information? (Multiple answers are okay)
. How often do you visit the WBA website?
. Overall how satisfied are you with the WBA website?
. Why do you typically visit the WBA webite? (Multiple answers are okay)
. How easy is it to find the information you need on the WBA website?
. Please rate the following attributes of the WBA website for their importance on a scale of 1-4. Consider relevance of information and ease of access. If no opinion, please indicate by marking N/A on the scale
|Not important||Somewhat important||Important||Very Important||N/A|
|Member profile pages|
|Member resources (opportunities, events, managing accounts, access to benefits, etc.)|
|Educational programs (calendar, program/course descriptions, etc.)|
|Advocacy (events, legislative information, resources, etc.)|
|Products and services (PROS vendors, special members, transcripts, fraud information, etc.)|
|Communications (submit content, speakers, contact WBA, subscribe to publications, etc.)|
. Are there additional features or online services you would like to see included on the WBA website?
. How likely are you to recommend the WBA website (to peers, colleages, employees)?
. Please share any other suggestions or feedback regarding the WBA website.