Code Enforcement Customer SurveyCode Enforcement Customer Survey (2)

Code Enforcement Customer Survey

1. My contact with Code Enforcement was due to:

My contact with Code Enforcement was due to: a code complaint I turned in

a code complaint/ violation filed against me

a question about a code or violation

Other, please specify below:

2. What was your impression of the Code Officer in your most recent interaction?

	Excellent	Good	Satisfactory	Poor
Job Knowledge	*What was your impression of the Code Officer in your most recent interaction? Job Knowledge Excellent	Job Knowledge Good	Job Knowledge Satisfactory	Job Knowledge Poor
Professionalism	Professionalism Excellent	Professionalism Good	Professionalism Satisfactory	Professionalism Poor
Promptness	Promptness Excellent	Promptness Good	Promptness Satisfactory	Promptness Poor
Willingness to help you	Willingness to help you Excellent	Willingness to help you Good	Willingness to help you Satisfactory	Willingness to help you Poor
Overall impression	Overall impression Excellent	Overall impression Good	Overall impression Satisfactory	Overall impression Poor

3. What was the Code Officer's name?

What was the Code Officer's name?

4. If you called or emailed, what was your impression of the employee who answered?

	Excellent	Good	Satisfactory	Poor
Job Knowledge	*If you called or emailed, what was your impression of the employee who answered? Job Knowledge Excellent	Job Knowledge Good	Job Knowledge Satisfactory	Job Knowledge Poor
Professionalism	Professionalism Excellent	Professionalism Good	Professionalism Satisfactory	Professionalism Poor
Promptness	Promptness Excellent	Promptness Good	Promptness Satisfactory	Promptness Poor
Willingness to help you	Willingness to help you Excellent	Willingness to help you Good	Willingness to help you Satisfactory	Willingness to help you Poor
Overall impression	Overall impression Excellent	Overall impression Good	Overall impression Satisfactory	Overall impression Poor

5. What was the person's name who answered your call or email?

What was the person's name who answered your call or email?

6. If you had a violation, was there adequate time provided to comply?

If you had a violation, was there adequate time provided to comply? yes

not applicable

7. Do you think the appearance of your neighborhood has improved during the past three years?

Do you think the appearance of your neighborhood has improved during the past three years? yes

If no, please explain why not:

8. Are you:

Are you: a resident

a business

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