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Website Feedback Survey
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1
. Is this the first time you have visited the website?
Is this the first time you have visited the website?
Yes
No
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2
. What is the PRIMARY reason you came to the site?
What is the PRIMARY reason you came to the site?
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3
. Did you find what you needed?
Did you find what you needed?
Yes, all of it
Yes, some of it
No, none of it
4
. If you did not find exactly what you wanted, please explain what you were looking for.
If you did not find exactly what you wanted, please explain what you were looking for.
5
. Please tell us how easy it is to find information on the site.
Please tell us how easy it is to find information on the site.
Please tell us how easy it is to find information on the site.
Easy
Average
Difficult
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6
. What is the likelihood that you will visit the website again?
What is the likelihood that you will visit the website again?
Very Likely
Likely
Unsure
Unlikely
Very Unlikely
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7
. What is your overall impression of the site?
Below
Expectations
Meets
Expectations
Above
Expectations
Navigation
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What is your overall impression of the site? Navigation Below
Expectations
Navigation Meets
Expectations
Navigation Above
Expectations
Information Provided
Information Provided Below
Expectations
Information Provided Meets
Expectations
Information Provided Above
Expectations
Design
Design Below
Expectations
Design Meets
Expectations
Design Above
Expectations
Overall Experience
Overall Experience Below
Expectations
Overall Experience Meets
Expectations
Overall Experience Above
Expectations
8
. Please add any comments you have for improving the website.
Please add any comments you have for improving the website.
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