Simon.com Website Satisfaction Survey

*
1. How likely is it that you would recommend this website to a friend or colleague? (where 1=not at all likely & 10=extremely likely)
Not At All LikelyNeutralExtremely Likely
*
2. How did you get to the simon.com website today?
*
3. Which of the following sections or tabs of the simon.com website did you visit today? (select all that apply)
*
4. Why did you visit the simon.com website today? (select all that apply)
*
5. Did you find what you needed on the simon.com website today?
*
6. Please rate your experience on the simon.com website today for each of the following categories. (where 1 = very poor & 5 = excellent)
Very PoorPoorAverageGoodExcellentN/A
Amount Of Relevant Content
Quality Of Content
Ease Of Navigation / Use
Overall Look And Feel
Relevance Of Labels And Descriptions
*
7. Based on your experience today on this website, how likely are you to return to the simon.com website? (where 1=very unlikely & 5=very likely)
Very UnlikelyUnlikelyUnsureLikelyVery Likely
*
8. Based on your experience today on the simon.com website, how likely are you to visit a Simon Mall in person within the next month? (1=very unlikely & 5=very likely)
Very UnlikelyUnlikelyUnsureLikelyVery Likely
9. Is there anything we could do to improve the simon.com website's overall experience?