Food, Medical, and Financial Assistance Survey
1. Overall, are you satisfied with the services you receive from the food, medical, and financial assistance office?
2. Do staff treat you with courtesy and respect?
3. When you contact the benefits office, are the workers knowledgeable about program rules and regulations?
4. Can you access our services (office and phone) at convenient times?
5. If you somewhat disagree or strongly disagree with the previous question, what times/days would be more convenient for you?
6. Why did you contact us?
7. How did you contact our office?
8. What program did you contact us about?
9. What did we do really well?
10. What suggestions do you have for improving our services?
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