The City of Coppell strives to provide quality service with each and every contact. Your input will help. Please take a moment to fill out this short survey based upon your interaction with the City employee who sent you this link. The measurement scale for service is 1 (equating to Expectations Not Met) through 5 (equating to Expectations Exceeded). Your input is valuable and appreciated. Thank you for your time!

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* 1. Please rate the following service provided by city staff.

  Expectations Not Met (1) (2) Expectations Met (3) (4) Expectations Exceeded (5)
Prompt
Courteous
Responsive
Accurate

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* 2. The staff member who served me was professional and knowledgeable.

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* 3. The staff member who assisted me treated me with respect and dignity.

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* 4. The city facilities were well maintained (if applicable).
If not, please identify your concern in the comment section below.

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* 5. How would you rate your overall experience with the city?

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* 6. What was the method of contact with the City?

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* 7. Who provided service to you today?

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* 8. Please provide the reason for your visit today.

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* 9. What could we have done to make your experience better?

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* 10. Additional Comments

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