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1. Would you say that things in California are generally headed in the right direction, or do you feel that things are pretty seriously off on the wrong track?
 answered question1,516
 
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29
 Wrong DirectionRight DirectionDon't knowRating
Average
Rating
Count
69.9% (1,060)16.4% (249)13.7% (207)1.441,516

2. On a scale of 1 to 5 (1 being the lowest and 5 being the highest), please rate the following items about California.
 answered question1,533
 
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12
 Very poorPoorModerateGoodVery goodRating
Average
Rating
Count
The Economy29.2% (448)49.3% (755)19.5% (298)1.7% (26)0.3% (5)1.951,532
The business climate25.5% (391)43.9% (672)26.5% (406)3.5% (54)0.6% (9)2.101,532
The business climate for small businesses41.3% (631)36.6% (560)18.4% (281)3.1% (48)0.6% (9)1.851,529

3. How have your gross revenues changed over the last 12 months?
 answered question1,481
 
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64
 Increased significantlyIncreasedStayed the sameDecreasedDecreased significantlyRating
Average
Rating
Count
2.7% (40)19.6% (291)23.0% (340)31.5% (466)23.2% (344)3.531,481

4. Have you seen an improvement in the economy in the last three months?
 answered question1,521
 
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24
 Great improvementImprovementStayed the sameDecreasedDecreased significantlyRating
Average
Rating
Count
0.7% (10)27.1% (412)44.6% (679)20.8% (316)6.8% (104)3.061,521

5. Over the past 12 months, has the number of people employed by your business increased, decreased, or stayed the same?
 answered question1,515
 
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30
 IncreasedDecreasedStayed the sameRating
Average
Rating
Count
10.8% (164)32.0% (485)57.2% (866)2.461,515

6. Do you plan to hire in the next 6 months?
 answered question1,527
 
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18
 Response
Percent
Response
Count
Yes
27.1%414
No
72.9%1,113

7. Over the next few years, do you think the business climate for small businesses in California will get much better, somewhat better, somewhat worse, much worse or stay about the same?
 answered question1,514
 
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31
 Much betterSomewhat betterSomewhat worseMuch worseStay about the sameRating
Average
Rating
Count
2.8% (43)37.8% (573)23.0% (348)14.8% (224)21.5% (326)3.141,514

8. Do you see yourself in business, in California, in 3 years
 answered question1,506
 
skipped question
39
 Response
Percent
Response
Count
Yes
79.1%1,191
No
20.9%315
If no, why not?
 
381

9. Here are some issues affecting small businesses that people have said should be addressed by your elected officials in Sacramento. For each one, please tell us whether you think it should be the top priority for your elected officials, a high priority, a medium priority, a low priority, or not a priority at all for your elected officials in Sacramento.
 answered question1,533
 
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 Not a priorityLow priorityMedium priorityHigh priorityTop priorityNot sureRating
Average
Rating
Count
The worker's compensation system4.5% (68)12.4% (188)33.1% (501)32.2% (488)12.9% (196)4.9% (74)3.511,515
The availability and rising cost of health care2.4% (37)4.5% (69)11.5% (175)33.4% (508)46.8% (713)1.4% (21)4.221,523
Too much regulation of small businesses2.6% (39)9.3% (142)19.8% (302)25.9% (395)39.9% (608)2.6% (39)3.991,525
Access to capital2.9% (44)9.7% (146)27.2% (412)27.5% (416)30.0% (453)2.7% (41)3.801,512
The cost of energy2.3% (35)13.5% (205)33.1% (505)30.6% (467)19.2% (293)1.2% (19)3.551,524
Reducing state taxes4.9% (74)11.7% (177)24.2% (368)23.8% (362)33.6% (510)1.8% (28)3.751,519
The quality of public education3.0% (45)4.9% (74)16.2% (246)26.1% (397)47.6% (725)2.3% (35)4.171,522
Awarding state contracts to small businesses3.2% (49)8.3% (126)25.8% (390)28.0% (424)30.3% (459)4.4% (66)3.871,514
Encouraging international trade9.8% (147)20.8% (312)30.2% (454)22.1% (332)12.8% (192)4.4% (66)3.201,503
Repairing and enhancing the State's infrastructure1.9% (29)6.1% (92)23.7% (359)33.1% (502)32.8% (497)2.4% (36)3.961,515
Overtime regulations11.4% (173)23.5% (355)33.0% (499)15.4% (233)11.1% (168)5.5% (83)3.081,511
Immigration9.3% (141)14.2% (214)21.2% (320)18.7% (282)33.2% (501)3.5% (53)3.631,511
The Economy1.0% (15)1.1% (16)5.4% (82)19.6% (297)68.5% (1,039)4.5% (68)4.671,517

10. Do you provide health insurance benefits to your employees?
 answered question1,515
 
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30
 Response
Percent
Response
Count
Yes
43.6%661
No
56.4%854

11. How are you dealing with increasing health insurance costs?
 answered question1,379
 
skipped question
166
 Response
Percent
Response
Count
Increasing employee deductible or co-pays
19.7%271
Increasing employee contribution 
18.2%251
Reducing coverage
18.9%260
Dropping coverage
18.0%248
Absorbing additional costs
26.0%359
Other, please specify
 
28.4%391

12. Does your business rely on cars or trucks to a significant degree for service, delivery, sales or other reason?
 answered question1,520
 
skipped question
25
 Response
Percent
Response
Count
Yes
51.8%787
No
48.2%733
Additional Comment
 
147

13. How much would fuel costs rising again up to  $4-$5 per gallon affect your business?
 answered question1,511
 
skipped question
34
 Response
Percent
Response
Count
Severely affect
41.8%631
Somewhat affect
41.2%623
Barely affect
17.0%257

14. The Small Business Development Center (SBDC) provides management and technical assistance to small businesses in California. Are you aware of the assistance?
 answered question1,526
 
skipped question
19
 Response
Percent
Response
Count
I am not aware of the SBDC
19.8%302
I am aware of the SBDC and have used the assistance
41.4%632
I am aware of the SBDC but have not used it
38.8%592

15. Would you recommend the SBDC?
 answered question1,341
 
skipped question
204
 Response
Percent
Response
Count
Yes
77.2%1,035
No
22.8%306

16. In thinking about education, which higher education institution provides better job training skills for the needs of your company?
 answered question1,517
 
skipped question
28
 Response
Percent
Response
Count
Community and technical colleges
27.8%422
Four year colleges and universities
13.2%201
BOTH of the above
40.5%615
NONE of the above
8.0%122
Don't know/Not applicable
10.3%157

17. What effect, if any, does the underground economy - including businesses that pay employees "under the table" and those that misclassify employees as consultants or contractors in order to avoid payroll taxes, workers' comp, and other benefits - have on your business?
 answered question1,518
 
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27
 Significant ImpactMarginal ImpactNo Impact at allDoes not apply to my businessDon't knowRating
Average
Rating
Count
19.4% (294)24.4% (370)23.2% (352)20.4% (310)12.6% (192)2.831,518

18. Do you believe that goods sold over the Internet should be taxed?
 answered question1,519
 
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 Strongly agreeAgreeSomewhat disagreeDisagreeDon't knowRating
Average
Rating
Count
13.9% (211)25.4% (386)13.2% (200)37.7% (573)9.8% (149)3.041,519

19. When you needed to hire employees over the past 24 months, what local resources did you access? 
 answered question1,477
 
skipped question
68
 Response
Percent
Response
Count
Community Employment Center
4.5%66
Employment Development Department (CalJOBS) 
6.4%95
Community College
6.8%101
CalWORKS
2.5%37
Temporary Employment Agency
6.8%101
Internet Job Board 
22.6%334
Newspaper
9.6%142
Not hired employees in the last 24 months
42.7%631
Other, please specify
 
29.2%431

20. How did you learn of the hiring services available?
 answered question1,391
 
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154
 Response
Percent
Response
Count
Referred by a colleague
14.6%203
Newspaper article
3.7%51
Telephone book
0.8%11
TV commercial
0.9%12
Radio commercial
1.2%16
Internet search
13.3%185
Not applicable, I have not used a hiring service
62.9%875
Other, please specify
 
10.4%144

21. Have you contacted your state Senator, Assemblymember, or Governor on a small business issue that impacts you? If yes, do you think it had any impact?
 answered question1,508
 
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37
 Response
Percent
Response
Count
No
59.0%890
Yes, and I think it had an impact
11.9%180
Yes, and I don't think it had an impact
29.0%438

22. Have you been seeking additional capital for your business? If yes, have you been able to get the capital you need?
 answered question1,499
 
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46
 Response
Percent
Response
Count
No
67.1%1,006
Yes, and I have been able to get the capital I need
8.3%125
Yes, and I have not been able to get the capital I need
24.5%368

23. Are you aware of the small business tax credit in the Patient Protection Affordable Care Act? If yes, will you be able to take advantage of the credit?
 answered question1,501
 
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44
 Response
Percent
Response
Count
No
76.9%1,155
Yes, and I will be able to take advantage of the credit
6.6%99
Yes, and I will not be able to take advantage of the credit
16.5%247

24. How many full-time employees does your company have?
 answered question1,519
 
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 Response
Percent
Response
Count
1-4
45.4%690
5-9
10.8%164
10-19
6.3%96
20-49
6.8%104
50-99
2.8%43
100-249
1.9%29
250+
0.9%14
Self employed/No employees
25.0%379

25. What is your official title within the company?
 answered question1,523
 
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22
 Response
Percent
Response
Count
Sole proprietor
37.3%568
Partner
8.9%136
President
23.2%354
Chief Executive Officer
9.1%138
Chief Operating Officer
2.1%32
Chief Information Officer
0.1%2
Vice President
3.9%60
Director/Managing Director
4.8%73
Controller/Treasurer
2.3%35
Other, please specify
 
8.2%125

26. 21. Which political party better represents the interests of small businesses: Democrats, Republicans, both equally, or neither?
 answered question1,513
 
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32
 Response
Percent
Response
Count
Democrats
19.6%296
Republicans
30.7%464
Both equally
5.9%90
Neither
30.5%461
Decline to state
13.4%202

27. With which racial or ethnic group do you identify yourself?
 answered question1,514
 
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 Response
Percent
Response
Count
White
69.6%1,053
Latino/Hispanic
7.3%111
African American
3.6%55
Asian
3.4%52
Native American
1.3%19
I don't identify with a single ethnic group
10.0%152
Other, please specify
 
4.8%72

28. What is your gender?
 answered question1,506
 
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39
 Response
Percent
Response
Count
Male
53.6%807
Female
46.4%699

29. What county is your business located in? If you have multiple locations, please check all that apply.
 answered question1,525
 
skipped question
20
 Response
Percent
Response
Count
Alameda County
2.8%42
Alpine County
0.3%4
Amador County
0.3%4
Butte County
5.8%88
Calaveras County
0.3%4
Colusa County
0.7%11
Contra Costa County
2.1%32
Del Norte County
2.3%35
El Dorado County
2.0%31
Fresno County
0.7%11
Glenn County
1.0%16
Humboldt County
4.8%73
Imperial County
0.6%9
Inyo County
0.1%1
Kern County
0.8%12
Kings County
0.2%3
Lake County
1.0%15
Lassen County
0.7%10
Los Angeles County
19.1%292
Madera County
0.2%3
Marin County
1.8%27
Mariposa County
0.1%1
Mendocino County
2.0%30
Merced County
0.3%4
Modoc County
0.8%12
Mono County
0.1%2
Monterey County
0.8%12
Napa County
0.5%8
Nevada County
1.6%25
Orange County
5.1%78
Placer County
3.5%54
Plumas County
1.6%25
Riverside County
1.7%26
Sacramento County
7.6%116
San Benito County
0.2%3
San Bernardino County
2.1%32
San Diego County
6.0%92
San Francisco County
5.7%87
San Joaquin County
1.6%24
San Luis Obispo County
0.3%5
San Mateo County
1.6%25
Santa Barbara County
0.7%11
Santa Clara County
2.0%30
Santa Cruz County
4.7%71
Shasta County
2.6%40
Sierra County
0.4%6
Siskiyou County
3.9%59
Solano County
0.7%11
Sonoma County
5.4%82
Stanislaus County
0.6%9
Sutter County
1.1%17
Tehama County
2.0%30
Trinity County
0.7%10
Tulare County
1.1%17
Tuolumne County
0.3%5
Ventura County
0.8%12
Yolo County
1.2%18
Yuba County
1.2%19

30. How is your business organized?
 answered question1,521
 
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24
 Response
Percent
Response
Count
Limited Liability Corporation (LLC)
11.1%169
Schedule C Corporation
15.2%231
Schedule S Corporation
25.0%380
Sole Proprietorship
40.9%622
Other, please specify
 
7.8%119

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31. If you would like more information about Small Business California and the work we do, please give us your contact information.
 answered question405
 
skipped question
1,140
 Response
Percent
Response
Count
Name
 
100.0%405
Company
 
97.0%393
Address 1
 
95.3%386
Address 2
 
92.8%376
City/Town
 
92.3%374
State/Province
 
92.3%374
Zip/Postal Code
 
90.9%368
Country
 
80.2%325
Email Address
 
22.7%92

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