* 1. Overall, how satisfied are you with the McAfee Home and Home Office web site?

* 2. What is the main reason you came to the McAfee web site today?

* 3. How well did the web site meet your needs today?

* 4. How many PCs are you interested in protecting?

* 5. To what extent do you agree with this statement: McAfee makes it easy for me to protect the number of PCs I want to protect?

* 6. To what degree did the following areas meet your expectations?

  Better than expected Just as expected Worse than expected Never used
Home Page
Products Catalog Page
Product Detail Page
Virus Information
Shopping Cart
My Account

* 7. Please rate how strongly you agree or disagree with how well each of the following terms describes the McAfee web site.

  Strongly agree Agree Undecided Disagree Strongly disagree
Well organized
Easy to navigate

* 9. How can we improve the McAfee web site to make it better meet your needs?

* 10. How often do you visit this site?

* 11. Overall how satisfied are you with your McAfee Security product (not the web site)?