* 1. This survey is designed to help the Office of Business Operations provide the highest level of customer service and pinpoint possible areas of improvement. Select the number from the scale that best describes your level of satisfaction with each statement. Please feel free to provide additional comments below. Your honest responses are essential for this survey to be of true value. Your responses will be kept confidential. Thank you.

  Far Below Expectations Below Expectations Meets Expectations Exceeds Expectations Far Exceeds Expectations Not Applicable (N/A)
1. Ease of contacting the Office of Business Operations staff members
2. The staff's ability and response to handle questions or requests
3. Friendliness and professionalism of the Office of Business Operations staff
4. Staff's willingness to help or refer questions to the proper level
5. Promptness of returning calls or e-mail
6. Staff's knowledge of procedures and regulations
7. Ease of navigating the updated Business Operations website
8. Content and updates of Business Operations website

* 2. Please provide additional comments or suggestions.

* 3. Please provide any additional comments regarding your experience with the Office of Financial Services

* 4. Please provide additional comments regarding your experience with the Office of Administrative Services

* 5. Please provide additional comments regarding your experience with the Office of Human Resources Services

* 6. Please provide additional comments regarding your experience with the Office of Organizational Development

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