* 1. Overall, are you satisfied with the services you receive from the food, medical, and financial assistance office?

* 2. Do staff treat you with courtesy and respect?

* 3. When you contact the benefits office, are the workers knowledgeable about program rules and regulations?

* 4. Can you access our services (office and phone) at convenient times?

* 5. If you somewhat disagree or strongly disagree with the previous question, what times/days would be more convenient for you?

* 6. Why did you contact us?

* 7. How did you contact our office?

* 8. What program did you contact us about?

* 9. What did we do really well?

* 10. What suggestions do you have for improving our services?

100% of survey complete.