Exit this survey Customer Service Survey Question Title * 1. What service did we provide for you? Initial Submittal of Plans for Plan Check Resubmittal of Plans for Plan Check Calculate/Collect Appropriate Fees Obtain Permit Field Inspections Refund Contractors' Deposit Request for Demolition - Capping of Laterals File for an Annexation Questions on Sewer Service Charges Refunds - Sewer Service Charges Information about your Sewer Other, please specify Question Title * 2. Were you able to obtain the information you needed? Yes No If no, why not? Question Title * 3. Was the information or service provided in a timely manner? Yes No If no, please comment Question Title * 4. Was our staff able to answer your questions and assist with resolving issues to your satisfaction? Yes No If no, please comment Question Title * 5. How would you rate our overall service? Excellent Very Good Fair Poor If Poor, please comment Question Title * 6. How courteous was our staff? Excellent Very Good Fair Poor If Poor, please comment Question Title * 7. Would you like the District to respond to your comments? Yes No Question Title * 8. What did you like best about our service? Question Title * 9. Are there areas we can improve upon? Question Title * 10. Is there any other feedback you'd like to give about our service? Question Title * 11. Optional: Please provide your contact information. Name: Street Address: Apt. or Suite #: City: State: Zip: Email address: Phone number: Done