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* 3. Please select your response to each question

  Very Dissatisfied Dissatisfied Average Satisfied Very Satisfied
How satisfied were you with the timeliness/promptness of the service provided?
How satisfied were you with the quality of the service provided?
How satisfied were you with the courtesy, responsiveness and friendliness of the technician who completed your work request?
How would you rate your overall satisfaction with the service provided?

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* 4. Did the HVAC/Plumbing Technician sign in at the main office?

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* 5. Is the HVAC/Plumbing system working as expected?

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* 6. Did the technician take time to explain and understand your needs?

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* 7. Was the technician knowledgeable?

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* 8. Did the technician leave the work area neat and clean?

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* 9. Additional comments on how we can improve our service to you.

Thank you for completing the survey

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